Job Title: Seasonal Historic House Museum Cashier
The Cashier is responsible for completing sales transactions, taking reservations by phone, tracking sales and reservations, providing information to the public, and other duties as assigned.
5720 Route 9G
Hudson, NY 12534
Hours per Week: 21-28 including weekends, while hours can vary, shifts are usually around seven hours long; usually on Wednesdays, Thursdays, Saturdays, and Sundays
Rate: $10.16 per hour.
Start Date: asap
End Date: 10/29/17—must be able to work until this date (with a chance to work on a reduced schedule beyond that date for about a month).
Languages: English fluency required; other language ability helpful but not necessary.
Essential Functions and Requirements:
Opens, closes, and operates a cash register and receives payment from customers in cash, check, or credit card; accurately counts and provides change to customers as required.
Takes reservations by phone.
Tracks the number of persons on each tour both reserved and actual tickets sold.
Provides information to the public both by phone and in person.
Follows all customer service and cash handling policies and procedures
Responsible for the accuracy of transactions
Great customer service skills including the ability to deal with disappointed and occasionally irate visitors.
Ability to use a variety of office equipment
Staffs one open touring session (either Saturday or Sunday from 2:30 to 4:30 pm.),
Ability to work as part of a team and interact with people from a wide variety of backgrounds and cultures
Must be able to work weekends
Minimum Qualifications, Knowledge, Skills:
Experience in a similar position or proficiency in a similar task
Cash handling and customer service experience preferred
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner both in person and by phone
Requires the ability to bend, twist, and stand to perform normal job functions
Requires the ability to lift/push objects weighing over 10 lbs
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers from a wide variety of backgrounds and cultures
The work is in an extremely busy visitor center in an historic carriage house where you will be the first point of contact for visitors to Olana. Please note there is no smoking allowed anywhere on site.
Olana SHS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, genetics, and protected veteran status, as well as any other characteristic protected by federal, state or local law.
If you’re interested in working as both a cashier and as a historic house interpretive guide, please answer question six on the application, “cashier and guide.” You don’t have to submit two applications to be considered for both.
Job Title: Seasonal Historic House Museum Interpretive Guide (bilingual, English and Spanish Language)
5720 Route 9G
Hudson, NY 12534
Hours per Week: 12-14 on Saturdays and Sundays with occasional weekday shifts if available.
Rate: $10.16 per hour.
Start Date: mid June
End Date: 10/29/17—must be able to work until this date as October is our busiest month.
Languages: bilingual Spanish and English required.
Education: degree preferred but not mandatory. A documented interest in at least one of the following is required: history, art history, education and/or interpretation.
Duties Description: prepares and provides tours of the house and grounds at Olana, staffs open touring sessions (Saturdays and Sundays from 2:30 to 4:30 pm.), monitors collections during tours to prevent damage, answers phones, follows all guidelines for interpretation of Olana, performs minimal administrative duties, and other duties as assigned. Must be able to interact with public in a professional and courteous manner at all times. Must be able to regularly climb and descend 26 steps in an historic house museum. The exterior portions of the tour involve walking on uneven gravel carriage roads with typical outdoor/weather exposures.
Please note there is no smoking allowed anywhere on site.
The Olana Partnership Membership and Volunteer Coordinator
Reports to: Director of Education/Engagement
FLSA Status: Non-Exempt-Salaried
Schedule: Tuesday-Saturday (off Sun/Mon)
Post Date: April 19, 2017
The Membership and Volunteer Coordinator has primary responsibility for The Olana Partnership’s membership and volunteer programs. This position requires a variety of administrative and computer skills, a high level of social interaction with a wide range of individuals and groups, and great initiative and enthusiasm. The Coordinator must be able to work closely with and express a positive attitude and appreciation toward people giving their time and energy as volunteers and their support as donors and members.
The Coordinator will report to the Director of Education and have ongoing interaction with Development team members, including the President. The Coordinator will work a regular schedule from Tuesday through Saturday with additional weekend duties occasionally.
Duties and Responsibilities
The Coordinator is charged with the stewardship and growth of The Olana Partnership’s membership and volunteer programs. Responsibilities include:
A) Membership Program
Coordinator is responsible for leading a multi-faceted membership program that includes membership recruitment and retention, marketing, and special events. The Coordinator serves as the overall strategist for the membership program and is the point-person for all membership events.
Among other activities, the Coordinator will:
- Develop and implement recruitment and retention strategies for membership
- Develop and implement strategies to encourage member advancement upwards to higher membership levels
- Develop strategies to restore lapsed members
- Identify and pursue new feeder systems for potential members
- Develop/enhance membership initiatives for businesses
- Draft all membership related letters
- Enter membership gifts into donor database
- Provide management reports and trend analysis of membership program
- Manage membership budget
- Update membership recruitment materials
- Direct member stewardship programs
- Support programs and rentals in the Wagon House Education Center
- Draft quarterly report for inclusion in development report for Trustee meetings
- Volunteer Program
Coordinator is responsible for ensuring that the volunteer experience is fulfilling to volunteers and supports the annual activities and mission of The Olana Partnership. This position facilitates recognition and effective use of an active, dedicated, motivated, trained, and well-organized volunteer workforce.
Among other activities, the Coordinator will:
- Oversee and support the volunteer program;
- Recruit, cultivate, assess and place volunteers;
- Promote the volunteer program using traditional and online marketing techniques.
- Create informational materials as needed.
- Develop and implement volunteer recognition programs to steward longtime volunteers and cultivate the newly involved;
- Maintain volunteer records;
- Coordinate annual volunteer trainings;
- Organize and facilitate regular recruitment events/volunteer program activities;
- Other duties as assigned
- Bachelor’s Degree required.
- A minimum of two years of experience in non-profit work, preferably in fundraising & membership or alumni relations & management with a record of quantifiable results.
- Superior computer skills required including database management, desktop publishing and website abilities.
- Outstanding interpersonal and communication skills (written and oral) and ability to lead as well as function as a team member.
- Knowledge and appreciation The Olana Partnership’s mission.
- Willingness to work irregular hours, including weekends, evenings, and/or holidays.
Supervisory Responsibilities: Regular supervision of volunteers
Please send cover letter and resume to Amy Hufnagel, firstname.lastname@example.org or P.O. Box 199, Hudson, NY 12534.
The Olana Partnership
The Olana Partnership seeks an experienced Collections Manager to provide the highest level of collections documentation and care, to facilitate and support access to the collections for research, publications and exhibitions, and to oversee ongoing interpretation of the historic interiors, including seasonal changes.
Required Experience, Skills and Abilities:
- MA in art history, history, material culture, or MLS, or a BA with at least 8 years of appropriate experience.
- Minimum of 3 years’ experience working with collections at a museum or historic site
- Expertise with decorative arts a plus.
- Excellent computer skills
- Excellent organizational and communication skills and a passion for assisting others with research
- Ability and willingness to work evenings and weekends when needed
- Ability to lift and carry 40 pounds
Duties and Responsibilities:
- Performs collections management and registrarial duties in partnership with New York State Office of Parks, Recreation and Historic Preservation (OPRHP) and Bureau of Historic Sites staff.
- Oversees collection conservation needs and works with the Director of Collections and Exhibitions (TOP), the Historic Site Manager (OPRHP), and other TOP and OPRHP staff to set priorities.
- Maintains the historic interiors and oversees all seasonal changes.
- Performs regular inventories of the collections and communicates with OPRHP about the location of accessioned objects.
- Works with shop manager to select Olana objects to reproduce for sale in shop, and works with OPRHP to get final approval before the production of any product developed from Olana collections.
- Assists in the development of new Olana projects by sharing knowledge and insights about Olana (and Church) with curatorial and education staff.
- Works on changing exhibitions by providing support to in-house and guest curators, manages in-coming loans, works with OPRHP and others to assess conservation needs and ensure the safe display of objects, and assists with exhibition research, writing and installation as requested.
- Helps with PR as needed by providing information, photography, credit lines, press/media tours and other curatorial support as needed.
- Works with the Director of Collections and Exhibitions and the Historic Site Manager to review and then recommend collection loan requests to OPRHP’s Collections’ Committee.
- Assists on-site researchers and answers research inquires
- Answers in-house staff research requests
- Assists with photo requests
- Works with Education to provide information and access to collections for programs.
- Occasionally participates in VIP tours of the house and educational programs
- Recruits and supervises interns for curatorial projects.
- Assists with development events as needed
- Contributes curatorial content for website, blog and social media
- Attends Board Curatorial and Advisory Committees that relate to projects and areas of responsibility.
- Assists on other curatorial projects as requested by supervisor.
Supervisory Responsibilities: Supervises Curatorial Interns and volunteers
A competitive compensation package, corresponding to the experience level and credentials of the candidate will be offered.
We firmly support the principle and philosophy of equal opportunity for all individuals, regardless of age, race, gender, sexual orientation, creed, national origin, disability, veteran status or any other protected category pursuant to applicable federal, state or local law.
Submit cover letter and CV to: CollectionsManager@olana.org
Curatorial Department Intern
Interns in Olana State Historic Site’s Curatorial Department work on projects related to the collections and the main house at Olana. Projects might include research on a collections item, research related to a future exhibition in the Evelyn and Maurice Sharp Gallery at Olana, helping with the furnishing of the second floor, collections management, changing the displays on the tour floor, writing an article for the news letter and other curatorial tasks. The intern would receive a good introduction to the daily workings of the Curatorial Department. The Curatorial Department would be happy to supply any documentation necessary for the intern to receive college credit. Applicants must be college students or further along in their academic pursuits and should be prepared to commit a minimum of 60 hours over the course of a semester, 120 preferred. Submit cover letter and resume to via email Valerie Balint, email@example.com.
Museum Education Intern
Olana State Historic Site and The Olana Partnership team up to offer internships annually (fall, spring, and summer). Education internships aim to teach research, program design & implementation, administrative support, and public education methods. Interns will work on projects relating to Olana’s adult and youth audiences. Project assignments will be tailored to our interns’ specific interests; participants take on a distinct project and can use as a work example in future job interviews. Interns will work directly with senior level staff who can assist with formal recommendations or academic credit requirements. Applicants should be prepared to commit a minimum of 2 days per week over the course of a semester or the summer. Olana is committed to interpretation that spans centuries and continents. Multicultural applicants are encouraged to apply. Interns will receive a small honorarium at the completion of their internship. Submit brief cover letter and resume via email, firstname.lastname@example.org or call 518-828-1872 x105 for more information. Submissions are accepted on a rolling basis. Deadline for Summer 2017 is May 1st, Fall 2017 is August 1st, Spring 2018 is December 1st.
Marketing and Development Intern
Interns in the Marketing and Development Department work closely with development staff to advance marketing and development objectives for the organization which includes upcoming exhibitions, events and programs. The intern will gain valuable hands-on experience in a nonprofit advocacy organization while improving their communication and organizational skills. Responsibilities will include research, writing, editing and project management for a nonprofit whose mission is to advocate for Olana State Historic Site. The Development and Marketing Communications Manager will work in conjunction with university or college staff to coordinate requirements for credit. Applicants should be prepared to commit a minimum of 60 hours over the course of a semester, 120 preferred. Submit cover letter and resume via email to Melanie Hasbrook, email@example.com.