EMPLOYMENT
EMPLOYMENT
Working at Olana – Current Openings
The Olana Partnership
Sales Associate
Reports to: Director of Retail Operations
FLSA Status: Non-Exempt, hourly
Schedule: Part-time, seasonal May 14, 2025 through October 31, 2025; approximately 8-24 hours per week
Salary: $20/hour, paid on a bi-weekly basis.
Position Description
The Sales Associate is part of the frontline team at Olana. Responsibilities include conducting daily sales transactions for merchandise and tickets, interacting with customers, restocking, and maintaining a neat and orderly store while assisting the Director of Retail Operations with inventory controls.
The Sales Associate will also serve as an ambassador for Olana, working closely with the Visitor Services team to greet guests and answer questions about store merchandise, tickets, and tours.
This is an on-site position and daily schedule may vary.
The Olana Partnership (TOP) is the non-profit cooperative partner of the NYS Office of Parks, Recreation and Historic Preservation at Olana State Historic Site. TOP’s mission is to inspire the public by preserving and interpreting Frederic Church’s Olana. Comprised of a 250-acre designed landscape containing a Persian-inspired house and studio and a historic farm complex, Olana is a master work of American landscape art created over 40 years (1860-1900) by famed Hudson River School artist Frederic Church. TOP’s vision is to make Olana the most widely recognized artist’s home and studio in the world, and since our founding in 1971 we have worked closely with our New York State partners to make this vision a reality. Olana hosts more than 170,000 visitors annually and is a National Historic Landmark.
Essential Duties and Responsibilities
Must have a flexible schedule, including weekend availability. Some holidays may be required
- Support TOP’s strategic plan, goals, and initiatives by communicating with the public about tours, tickets, site history, and merchandise
- Execute exemplary customer service for all guests
- Execute merchandise and ticket transactions
- Set up cash register for each shift
- Reconcile daily sales reports and prepare related bank deposits at end of day; complete final end-of-day reports
- Daily housekeeping duties, including dusting, straightening merchandise, window maintenance, daily garbage removal and vacuuming
- Restock sales merchandise and supplies as needed
- Maintain the self-service coffee bar, including visual display, stocking pods, refilling water and general cleaning
- Assist with receiving and tagging new merchandise and
- Answer phone and take messages for customer inquiries and orders
- Adjusting customer ticket times as needed within ticketing platform
- Oversee Taste NY (local food product) set up at open and close of shift
Qualifications:
At least two years of retail experience, including sales and customer service
- Exemplary customer service skills, including the ability to work with a range of individuals from diverse backgrounds; experience in conflict resolution a plus
- Ability to work as part of a team and in conjunction with other teams in a fast-paced environment
- Must be able to interact with public in a helpful and courteous manner at all times
- Professional conduct and appearance required; must be willing to wear a name tag or other element that allows staff to be easily identified
- Display a sociable and welcoming personality
- Computer literacy necessary; experience with Counterpoint, Shopify or other point of sale systems a plus
- Ability to walk on uneven ground, stand for prolonged periods of time, and lift 30 pounds
- Fluency in Spanish is a plus
- Valid driver’s license required
Olana State Historic Site is a tobacco-free environment. The Olana Partnership is an equal opportunity, affirmative action employer. Candidates of all backgrounds are encouraged to apply.
To apply, please send resume and cover letter to Rachel Tice, Director of Retail Operations, at rtice@olana.org.
FLSA Status: Non-Exempt
Status: Full-Time
Pay Range: $20.67 – $22.12
Benefits: Medical, dental, vacation, sick, 403(b) with up to 6% employer match
The Olana Partnership is seeking a Communications Associate to support its growing communications and marketing needs and to lead the organization to a national level.
About Olana and The Olana Partnership
Olana is the greatest masterwork of Frederic Edwin Church (1826-1900), the most famous American landscape artist of the mid-19th century and the most important artist’s home, studio, and designed landscape in the United States. Church designed Olana as a holistic environment integrating his advanced ideas about art, architecture, landscape design, and environmental conservation. Olana’s 250-acre artist-designed landscape with five miles of carriage roads and a Persian-inspired house at its summit embraces unrivaled panoramic views of the Hudson Valley and Catskill Mountains and welcomes more than 170,000 visitors annually. The landscape is open for guided tours, and reservations are highly recommended. The landscape is open daily 8:00 AM – sunset.
Olana State Historic Site, administered and operated by the New York State Office of Parks, Recreation and Historic Preservation, is a designated National Historic Landmark and one of the most visited sites in the state. The Olana Partnership is the 501(c)(3) not-for-profit cooperative partner of the New York State Office of Parks, Recreation and Historic Preservation at Olana State Historic Site, with primary responsibility for visitor engagement, programming, and exhibitions.
Position Summary
The Communications Associate supports The Olana Partnership’s communications and marketing initiatives with the goal of strengthening national visibility. The position requires strong organizational and interpersonal skills, adaptability, and a proactive approach to meeting business needs. Key responsibilities include coordinating and developing content, managing the communications calendar, tracking analytics, and drafting social media posts and press releases to advance the organization’s recognition. The Communications Associate works within and provides support to the Development Office.
Key Responsibilities
- Implement communication strategies in coordination with the Director of Advancement and Marketing to increase exposure, visitation, and sales.
- Provide communications support to internal teams.
- Draft and edit communications copy (e.g. press releases, publications, social media posts, web, eblasts).
- Prepare press kits, research targeted press, update media lists, track media exposure, and strengthen local and national press relationships.
- Design marketing materials while staying within the organizations branding guidelines.
- Content creation and management of social media including but not limited to coordinating social media with partner organizations, photography, video, ads.
- Execute social and digital media strategies – actively respond and engage our audience on social media platforms and monitor trends and performance.
- Prepare reports, track and analyze analytics, and make suggestions for improving engagement.
- Maintain web content and monitor online presence.
- Photography and video of on-site events for social media and promotion.
- Assist the Development Department with other duties and events.
Required Knowledge, Skills, and Abilities
- Strong interpersonal, organizational, written, and verbal skills
- Excellent attention to detail and a commitment to quality in all work
- Desire for continuous learning
- Willingness to have a flexible work schedule including nights and weekends
- A collegial approach to work and a sense of humor
- Ability to handle information with discretion and confidentiality
- Ability to work cooperatively with several departments
- Ability to accept and implement feedback
Required Qualifications
- Bachelor’s Degree; Major or concentration in communications, marketing, journalism or equivalent preferred. Equivalent combination of education and experience accepted.
- Substantial experience with social media, preferably in a professional capacity
- A command of spreadsheet preparation and analysis as well as proficiency with Microsoft Office Suite programs including Word, Excel, and PowerPoint
- Experience in Adobe Suite (Photoshop, InDesign, Illustrator) with an eye toward photography and design
Work Environment
- The Communications Associate is an in-person role generally working Monday – Friday with occasional weekends and evenings needed.
- Indoor and outdoor work environment is expected based on administrative or creative duties.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
How to Apply
Email your cover letter, resume, and work examples to mhasbrook@olana.org
Applicants who need accommodation to apply may contact us at ltoland@olana.org or call 720-839-7914.
The Olana Partnership is an Equal Opportunity Employer.
Applications will be accepted until September 19, 2025.
The Olana Partnership is an Equal Opportunity Employer.
The Olana Partnership at Olana State Historic Site offers annual internships in different departments and areas of responsibility. Internships aim to teach research and administrative methods and project assignments are tailored to interns’ specific interests. Submissions are accepted on a rolling basis based on availability. Submit a brief cover letter and resume to Carolyn Keogh or call (518) 567-2170 for more information.
At this time, there are no specific internship openings.
