Employment

Working at Olana

  • Current Openings

    Visitor Services Associate
    Department: Visitor Operations and Engagement
    Reports to: Visitor Operations & Engagement Manager
    FLSA Status: Non-Exempt, hourly
    Part-time: 24 hours per week/ $20 per hour

    Position:

    Olana State Historic Site, the home and studio of eminent VisiHudson River School painter Frederic Edwin Church, is a historic site administered by the New York State Office of Parks, Recreation and Historic Preservation, Taconic Region. It is a designated National Historic Landmark and one of the most visited sites in the state. The Olana Partnership, a private not-for-profit education corporation, works cooperatively with New York State to inspire the public by preserving and interpreting Olana, Frederic Church’s artistic master work. Our collective vision is a fully restored Olana, vibrant with the activity of students, visitors, scholars and artists; and to be the most widely recognized artist’s home and studio in the world.

    Visitor Services Associates (VSAs) are the frontline of Olana’s visitor engagement team. Based in the Visitor Center, they are the first staff members that visitors encounter and set the tone for the overall visitor experience. VSAs are responsible for explaining tour and ticketing options and availability, completing ticketing and museum shop transactions, taking reservations by phone, tracking sales and reservations, completing end of day tabulations/reports, and providing overall excellent customer service and support. VSAs are also able to assist with parking, greeting and orienting visitors, and tracking demographic data.

    Commitment must be made for the entire 2021 season, June 12th – October 31st, with required paid training in May with up to 5 additional paid days between these dates on Fridays, Saturdays and Sundays.

    Must commit to one weekend day for the duration of the season, be flexible with schedules to help cover additional days with colleagues. Some holidays may be required.

    Qualifications:

    • English fluency (spoken and written) required; other language fluency is a plus
    • Must consent to a background check required of all staff and volunteers at Olana
    • Great customer service skills, including the ability to work with a range of individuals from diverse backgrounds; experience in conflict resolution a plus.
    • Ability to use a variety of office equipment including a cash register, credit card terminal, and iPad
    • Must be able to work in a fast-paced environment
    • Ability to work as part of a team and in conjunction with other teams
    • Must be able to interact with public in a professional and courteous manner at all times
    • Professional conduct, appearance, hygiene, and ability to work independently is required
    • Ability to walk on uneven ground, stand for prolonged periods of time, and lift 30 pounds
    • Must be able to comply by all COVID-19 rules and regulations; social distancing, mask wearing, etc.

    To Apply
    Submit cover letter and resume to: vjuliano@olana.org

    _______________________________

    Peak Season Interpreter
    Department: Visitor Operations and Engagement
    Reports to: Visitor Operations & Engagement Manager
    FLSA Status: Non-Exempt, hourly
    Part-time: 8-24 hours per week/ $20 per hour

    Position:

    Olana State Historic Site, the home and studio of eminent Hudson River School painter Frederic Edwin Church, is a historic site administered by the New York State Office of Parks, Recreation and Historic Preservation, Taconic Region. It is a designated National Historic Landmark and one of the most visited sites in the state. The Olana Partnership, a private not-for-profit education corporation, works cooperatively with New York State to inspire the public by preserving and interpreting Olana, Frederic Church’s artistic master work. Our collective vision is a fully restored Olana, vibrant with the activity of students, visitors, scholars and artists; and to be the most widely recognized artist’s home and studio in the world.

    Olana’s Interpreters deliver a professional educational experience for our visitors by means of public tours of the designed landscape and Olana’s architectural elements, particularly the Main House, in all weather. Interpreters also participate in visitor engagement, welcoming visitors and providing orientation and general information.  Formal training in all aspects of the position, including health and safety procedures and collections safety, is provided. Interpreters may also be assigned limited clerical duties and asked to support programming and operations as needed.

    Commitment must be made for the entire 2021 season, June 12th – October 31st, with required paid training in May with up to 5 additional paid days between these dates on Fridays, Saturdays and Sundays.

    Must commit to one weekend day for the duration of the season, be flexible with schedules to help cover additional days with colleagues. Some holidays may be required.

    Qualifications

    • Bachelor’s Degree preferred, a documented interest in at least one of the following is encouraged: history, decorative arts, art history, landscape design, environmental history and policy, museum education and interpretation.
    • English fluency (spoken and written) required; other language fluency is a plus.
    • Current driver’s license and a clean driving record required, CPR certified a plus.
    • Must consent to a background check required of all staff and volunteers at Olana
    • Ability to work as part of a team and interact with people from a wide variety of backgrounds and cultures; experience with conflict resolution a plus.
    • Desire to expand knowledge and learn in a cooperative environment
    • Must be able to interact with the public in a professional and courteous manner at all times.
    • Professional conduct, appearance, hygiene, and the ability to work independently is required. Must be willing to wear a uniform element and name tag that allows them to be easily identified by the general public.
    • Ability and willingness to walk 1-2 miles a day, drive an electric vehicle (training provided), stay engaged with audiences on tours, and lift 30 pounds
    • Must be able to work in a fast-paced environment
    • Must be able to comply by all COVID-19 rules and regulations; social distancing, mask wearing, etc.

    To Apply
    Submit cover letter and resume to: vjuliano@olana.org

    _______________________________

    Senior Director of Finance, Human Resources, and Business Operations
    The Olana Partnership
    Hudson, NY

    Operating Olana State Historic Site in a cooperative agreement with the NYS Office of Parks, Recreation and Historic Preservation (OPRHP), The Olana Partnership (TOP) has expanded its operations significantly over the past two years and is embarked on an ambitious capital development plan.  With 15 full-time employees and an annual operating budget of $2 million, TOP seeks to accelerate growth by recruiting a mission-focused, experienced executive to serve as Senior Director of Finance, Human Resources, and Business Operations.  Reporting to the President and coordinating closely with the Senior Vice President, the Senior Director will work in a collaborative team environment with the Director of Finance and Human Resources (DFHR), other senior staff, and colleagues at OPRHP to meet TOP’s strategic goals and expand organizational capacity.  It is critical that the Senior Director have the team building skills and personal confidence to coach and shape the strengths of a diverse, talented staff and is able to adroitly manage complexity in the context of one of the nation’s most effective public-private partnerships.

    Responsibilities
    The Senior Director oversees Finance, Human Resources, and Business Operations, including budget planning, development, implementation, analysis, transaction reconciliation and reporting; identifying and addressing fiscal opportunities, challenges, and risks. A member of the executive leadership team, the Senior Director advises on resource allocation and financial planning. Exercising initiative and independent oversight, the Senior Director partners with TOP’s Finance and Audit committees to facilitate the allocation of resources to advance TOP’s mission.  The Senior Director provides the strategic vision for the human resources function across the organization and is responsible for TOP’s employee growth strategy, providing guidance around building a strong organizational infrastructure to support our continued growth.  Regular weekend days on site will be essential to understanding and monitoring the core of TOP’s business operations.

    The primary responsibilities of the Senior Director are:

    FINANCE

    • Lead development of annual operating and capital budgets with executive team, DFHR, and senior staff to support TOP’s tactical and strategic initiatives;
    • Provide leadership and ensure monitoring and review of operating and capital budgets, endowments, and investments and completion of monthly report to President and quarterly reports to Finance Committee;
    • Supervise DFHR to ensure accurate and efficient processes for payroll, accounts payable and accounts receivable, account reconciliation, preparation of financial reports for grant applications and reports, and maintenance of financial records, including all contractual agreements between TOP and outside parties and organizations;
    • Direct DFHR in maintaining internal control systems to assure integrity of financial transactions to prevent errors, omissions and possible fraudulent activity;
    • Oversee development and security of financial management systems and technology;
    • Serve as primary liaison with outside auditor and TOP’s Audit Committee in the preparation and completion of annual audited financial statements and all necessary federal and state filings.

    HUMAN RESOURCES

    • Build an employment environment in full compliance with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence requirements; advising the President and Board; on needed actions, and overseeing TOP’s Personnel Policies Manual;
    • Oversee staff recruiting, retention, performance review and disciplinary processes to ensure a diverse, equitable, and inclusive work place;
    • Supervise DFHR in managing employee health and retirement benefits;
    • Diagnose opportunities for learning and development programs; develop and facilitate organization-specific training sessions; assess training effectiveness through evaluations;
    • Partner with management to resolve employee relation issues; provide coaching and counseling to management and staff; collaborate with legal counsel on issues as appropriate;
    • Support President and Board Chair in DEI training and other skill building for Board.

    BUSINESS OPERATIONS

    • Direct senior staff in monitoring and reporting on progress toward achieving the goals of TOP’s five-year strategic plan and annual work plan;
    • Support Senior Vice President in managing day-to-day and seasonal operations in coordination with New York State Parks Director;
    • Supervise and evaluate performance of DFHR, Director of Visitor Operations & Engagement (DVOE), and Museum Shop Manager (MSM);
    • Direct DVOE in planning and implementing staffing and revenue generating operations;
    • Direct MSM in planning and implementing product development, inventory management, and revenue projection processes, including development of licensing opportunities with NYS Parks;
    • Direct DFHR in maintenance of all insurance policies and riders;
    • Support and advise Board, President, and Senior VP in development and monitoring of cooperative agreement with NYS Parks with focus on ensuring sustainable revenue and expense modeling.

    Qualifications

    • B.A. degree; advanced degrees in business, organizational management, accounting, or economics preferred;
    • Minimum of 5 years experience in non-profit or for-profit management and/or finance/HR, with a comprehensive understanding of financial processes and national standards in human resources and a track record of excellence in organizational and financial management, supervising staff, and creative problem solving;
    • Excellent written and verbal communication skills with the ability to communicate effectively in one-on-one and group settings;
    • Belief in the necessity of creating a diverse, equitable, and inclusive work place and evidence of pursuing these goals;
    • An eye for innovation and an adaptable and nimble approach;
    • Possesses high ethical standards. Respects the confidentiality of information or concerns shared by others. Interprets and understands University policies and applicable laws and regulations to ensure personal and unit compliance;
    • Demonstrates strong leadership skills that can influence and motivate individuals and groups to achieve results.;
    • Ability to establish and maintain effective working relationships with wide variety of constituents;

    About The Olana Partnership 
    The Olana Partnership (TOP) operates Olana State Historic Site (Olana) in a cooperative agreement with the New York State Office of Parks, Recreation, and Historic Preservation (OPRHP). TOP is a 501(c)(3) non-profit organization educational corporation chartered by the Board of Regents of the State of New York with an annual operating budget of $2 million and 15 full-time employees. Through four decades, TOP has harnessed the passion and philanthropic support of thousands of supporters to restore Olana’s treasures of art, architecture, and landscape. TOP’s mission to inspire the public by preserving and interpreting Olana extends to the stewardship of Olana’s nationally-significant integral viewshed. TOP’s vision is of a fully-restored Olana, vibrant with the activity of artists, scholars, students, and visitors, that will be the most widely-recognized artist’s home and studio in the world.

    About Olana State Historic Site
    A National Historic Landmark, Olana is the master work of America’s preeminent landscape artist, Frederic Edwin Church (1826-1900). He achieved international fame with paintings such as Niagara (1857) and The Heart of the Andes (1859) and created Olana over 40 years, beginning in 1860. Church designed every aspect of Olana, the eclectic fantasy of the main house, the bucolic assemblage of the farm complex, and the 250-acre landscape that provide a romantic, picturesque setting for the whole and engages sweeping 360-degree views. In 2019 there were over 170,000 visitors to the landscape and 33,000 ticketed visitors.

    To apply:

    Please send resume and cover letter to SDSearch@olana.org.   Salary range: $65,000-$75,000, commensurate with experience.  TOP offers a competitive benefits package.  Review of applications will begin on March 1.

    Background Check

    TOP policy requires all persons who are offered employment to undergo a background check, including a criminal history check, before starting to work

    The Olana Partnership is an Equal Opportunity Employer.

    _______________________________

    VISITOR OPERATIONS & ENGAGEMENT MANAGER
    The Olana Partnership
    Hudson, NY
    (Full-Time, non-exempt salaried)

    Reporting to The Olana Partnership’s (TOP) Director of Visitor Operations & Engagement, the Visitor Operations & Engagement Manager (VOEM) manages part-time Visitor Operations and Engagement staff, day-to-day operations of the Visitor Center and other onsite visitor services in all weather and all seasons. The VOEM is responsible for providing excellent visitor services and an overall exceptional customer experience for all audiences and through all phases of the visitor experience. The VOEM oversees staff scheduling and the collection and reporting of admissions revenues and visitor data and performs administrative duties that support TOP’s larger engagement vision. This position is full-time, with the ability to work Fridays through Sundays a must.

    Responsibilities
    • Primary responsibility for day-to-day Visitor Operations and Engagement staff and programs with the goals of ensuring visitor safety, education, and enjoyment in coordination with the Director of Visitor Operations & Engagement and NYS Parks Director;
    • Manages, observes, and evaluates Interpreters and Visitor Services Associates in all front line visitor operations;
    • Performs front line visitor operations as required, including outdoor/indoor touring in all seasons, walking/standing for an extended period of time, and driving an electric vehicle;
    • Supports Director of Visitor Operations & Engagement in training of dialogic and other museum based interpretive models for interpretive staff;
    • Coordinates all aspects of group/specialty touring, including staffing all school and education tours in cooperation with Education staff;
    • Responsible for data entry using Ascent, Counterpoint, Humanity, and other necessary systems to support quarterly staff budgeting and reconciliation reporting for the Director of Visitor Operations & Engagement;
    • Approves and edits daily time sheets and creates payroll documents bimonthly for HR;
    • Communicates with Director of Visitor Operations & Engagement daily regarding all visitor feedback, accidents and inquiries, received both in person, from support staff and via phone and email;
    • At the discretion of the Director of Visitor Operations and Engagement, participates in meetings focused on visitor operations and engagement, including weekly senior staff meetings, as required;
    • Other duties as assigned.

    Qualifications
    • Bachelor’s Degree and two year’s experience in historic site or comparable customer service operations; a Master’s in a related field is a plus;
    • Proficiency with Microsoft Office Suite programs including Word, Excel, and PowerPoint;
    • Strong interpersonal, organizational, written, and verbal skills;
    • Must be available to work full weekends, Friday-Sunday;
    • Valid driver’s license;
    • Must be able to lift 30 pounds;
    • Must be able to walk/stand for an extended period of time and willing to drive an electric vehicle.

    Compensation
    Salary range: $35,000 – $45,000 based on experience and qualifications.
    TOP Offers a comprehensive benefits package, including health and dental insurance, paid time off, and a 403(b) retirement savings plan that matches employee contributions up to 6% of salary.

    Equal Opportunity
    We firmly support the principle and philosophy of equal opportunity for all individuals, regardless of age, race, gender, sexual orientation, creed, national origin, disability, veteran status or any other protected category pursuant to applicable federal, state or local law.

    To Apply
    Submit cover letter, resume and any professional/work-related writing samples to:
    Visitor Operations Manager Search
    c/o Victoria Juliano
    The Olana Partnership
    PO Box 199
    Hudson, NY 12534
    Email

    Application Deadline March 31, 2021

    The Olana Partnership is an equal opportunity, affirmative action employer. Candidates of all backgrounds are encouraged to apply.

     

  • Internships

    The Olana Partnership at Olana State Historic Site offers annual internships in different departments and areas of responsibility. Internships aim to teach research and administrative methods and project assignments are tailored to interns’ specific interests. Submissions are accepted on a rolling basis based on availability. Submit a brief cover letter and resume via email to Liz Bouyea or call 518-567-2170 for more information.

    At this time, there are no specific internship openings.