Employment

Working at Olana

  • Current Openings

    DIRECTOR OF VISITOR SERVICES & ENGAGEMENT – The Olana Partnership

    Department: Visitor Services
    Reports to: Senior Director of Finance, HR, and Business Operations
    FLSA Status: Exempt-Administrative

    Position Description
    The Director of Visitor Operations & Engagement directs and oversees all visitor services, the daily operations of the Main House, Visitor Center and Interpretive and educational programs. The Director oversees all full-time and part time staff in their areas of responsibility in order to provide excellent visitor services and interpretive programs. This position performs diverse administrative duties that support TOP’s larger interpretive and engagement vision. The Director attends required training programs with both TOP and New York State Parks in order to assume responsibility for observing and enforcing health and safety procedures and other procedures to ensure the well-being of visitors and the site and its collections.

    Primary Duties
    • Recruits, trains, and supervises all Visitor Operations and Engagement staff;
    • Observes and evaluates all Visitor Operations and Engagement staff
    • Assists in public engagement, including answering phones, leading tours, and selling tickets, as required;
    • Directs strategies and policies to ensure visitor safety and effective interpretation and engagement operations in coordination with the Senior Director, TOP senior staff, and OPRHP Director;
    • Develops core interpretive strategies and programs in partnership with TOP senior staff and OPRHP Director;
    • Directs Visitor Operations and Engagement staff in implementation of interpretive strategies and programs;
    • Develops agenda for and conducts morning Visitor Operations & Engagement staff meetings;
    • Fields questions, comments, and concerns from Visitor Operations & Engagement staff;
    • Manages, operates, and trains staff on ticketing and scheduling systems, Ascent and Humanity;
    • Assists in reviewing, compiling, and submission of timesheets and payroll reports;
    • Develops and leads annual staff-wide training in coordination with TOP senior staff and OPRHP Director; Plans and evaluates touring structure, schedule, and staffing needs;
    • Develops strategies and policies to ensure security and conservation of collections in partnership with TOP Director of Collections & Exhibitions and OPRHP Director;
    • Participates in weekly Senior Staff meetings and quarterly Board of Trustee meetings and communicates updates to Visitor Operations and Engagement staff on a timely basis;
    • Coordinates with human resources regarding Visitor Operations and Engagement staff, including but not limited to; employment, special leave, termination, quarterly reporting and evaluations, complaints and other duties as assigned;
    • Provides quarterly reports on visitor operations and engagement activities to the Board;
    • Develops annual budget for Visitor Operations and Engagement in coordination with Senior Director and Director of Finance and Human Resources;
    • Oversees budget tracking and approves expenses;
    • Submits monthly and quarterly budget tracking reports to Director of Finance and Human Resources on a timely basis;
    • Other duties as assigned.
    Supervisory Duties
    • Visitor Operations and Engagement Manager and visitor services staff and volunteers.

    Qualifications
    • A Bachelor’s Degree preferred, Master’s Degree in relevant field a plus; however, 3 plus years of experience combining the key elements of this position including business management and administration, visitor services management, interpretation and engagement with the public, and ticketing software experience may be substituted;
    • A minimum of 3 years of non-profit work experience in visitor operations and engagement management, superior computer skills including database management, tour and ticketing software systems, Microsoft Suite, and time and attendance system administration;
    • Outstanding interpersonal and communication skills (written and oral) and ability to lead as well as function as a team member for staff and volunteers;
    • Fluent abilities in staffing hiring, training, and coordination;
    • Develop and oversee the annual visitor services budget with senior staff;
    • Knowledge and appreciation of The Olana Partnership’s mission;
    • Willingness to work a schedule with various hours, including regular weekend day(s), some evenings, and/or holidays. Regular workdays include weekend day(s). First four to six weeks include both Saturday and Sunday for training and position education and orientation.

    Salary: $52,000-$58,000

    To Apply:
    Submit resume and cover letter to vsdirector@olana.org by August 31, 2021.
    All candidates for employment will be subject to pre-employment background screening, and all offers are contingent upon the successful completion of the background check.
    Olana State Historic Site is a tobacco-free environment.
    The Olana Partnership is an equal opportunity, affirmative action employer. Candidates of all backgrounds are encouraged to apply.

    The Olana Partnership
    The Olana Partnership (TOP) is a 501(c)(3) non-profit educational organization and operates Olana State Historic Site in a cooperative agreement with the New York State Office of Parks, Recreation, and Historic Preservation. TOP’s mission is to preserve and interpret Olana, and, through five decades, TOP has harnessed the passion and philanthropic support of thousands of supporters to restore Olana’s treasures of art, architecture, and landscape. TOP’s mission extends to the stewardship of Olana’s nationally-significant viewshed and to developing Olana as a vital educational resource for visitors from across the world and the communities of the region.

    Olana State Historic Site
    A National Historic Landmark, Olana is the greatest masterpiece of America’s preeminent artist of the mid-19thC, Frederic Edwin Church (1826-1900). He achieved international fame with paintings such as Niagara (1857) and The Heart of the Andes (1859) and created Olana over 40 years, beginning in 1860. Church designed every aspect of Olana, the eclectic fantasy of the main house, the bucolic assemblage of the farm complex, and the 250-acre landscape that provide a romantic, picturesque setting for the whole and engages sweeping 360-degree views. In 2019 there were approximately 170,000 visitors to the landscape and 33,000 visitors to the main house.

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    SENIOR ACCOUNTANT- The Olana Partnership

    Position Description                                                                                                                                                                                                                                                              This role collaborates with a wide range of managers, staff, auditors, and external vendors as a subject matter expert on the non-profit accounting and financial standards of the organization and ensures compliance with applicable GAAP accounting standards.  The successful candidate will be a hands-on participative manager and will lead and support the following areas: provide financial leadership in all stages of finance and accounting, audit(s) preparations, cash flow planning, budgeting preparation and monitoring, investment management, payroll, grant management and tracking, capital campaigns and grant management, capital projects funding and expense tracking, and provide some business office administration/managerial duties.

    The Senior Accountant will play a critical role in partnering with the senior leadership team in strategic decision making and operations to enhance quality programming and build upon sound fiscal capacity for the organization.

    This position is charged with handling these duties with the utmost confidentiality and security. This position supervises the Bookkeeper and Office Manager and coordinates financial monitoring with the Development Department and Museum Store.

    This is a full-time, in-person position.

    Primary Responsibilities

    • Develop and prepare accurate, timely and analytical reporting of financial statements and reports.
    • Ensure that adequate accounting control structures are designed and implemented, and all necessary accounting information is completely and accurately recorded in the financial accounting systems.
    • General accounting: coordination of accounts payable, accounts receivable, depositing of funds generated from sales, grants, transfers, and contributions. This includes tracking of multi-year pledges and pledge payments for the capital campaigns.
    • Payroll: Management of biweekly payroll preparation, serving as the final reviewer prior to submittal. Responsible for federal 941 and NYS-1 payments on a biweekly basis, 403b employee and employer match contributions, and health and dental insurance benefit payments.
    • Banking: Perform monthly bank reconciliations and quarterly reconciliations against equity balances. Ensure signing resolutions are up to date on yearly basis.
    • Accounting/Audit duties: Handle all quarterly and end-of-year financial adjustments for investment activity and restricted gift and grant new gift receipts and releases, as well as yearly closing entries and supporting spreadsheets for the audit.
    • Contracts: Track and file all contractual agreements between TOP and outside parties.
    • Tax reporting: IRS Form W-3 and W-2s; Form 1096 and 1099, IRS Form 5500 preparation. Preparation of Form 990 and CHAR500 materials and Schedule B Donor List.
    • Other duties: Preparing the minutes for finance and audit committee meetings and generating narrative reports for quarterly board meetings.

    Qualifications

    • Bachelor’s degree in accounting or business administration with an accounting emphasis. A committed energized colleague.
    • A minimum of three to five years of relevant professional accounting experience preferably in the not-for-profit sector.
    • Highly proficient with QuickBooks accounting software, have knowledge of or learn other Software packages that tie into the accounting software such as Ascent and counterpoint POS Systems, and investment tracking software.
    • Highly analytical (critical thinking, data analysis and research skills).
    • Excellent written and verbal communication skills.
    • Proven ability to act independently and be a collaborative team coworker
    • Ability to identify and diagnose problems and articulate practical solutions and alternatives.

    Supervision/Supervisory Duties

    Reports to:  Senior Director of Finance, Human Resources & Business Operations

    The Director of Finance & Human Resources supervises the Bookkeeper/HR Assistant and the Store Manager regarding financial responsibilities.

    To apply:

    Please send resume and cover letter to hiring@olana.org.

    All candidates for employment will be subject to pre-employment background screening, and all offers are contingent upon the successful completion of the background check.

    Olana State Historic Site is a tobacco-free environment.

    The Olana Partnership is an equal opportunity, affirmative action employer. Candidates of all backgrounds are encouraged to apply. Review of applications will begin on November 5, 2021.

    Salary range: $62,000-$68,000, commensurate with experience.  TOP offers a competitive benefits package.

    About The Olana Partnership

    The Olana Partnership (TOP) operates Olana State Historic Site (Olana) in a cooperative agreement with the New York State Office of Parks, Recreation, and Historic Preservation (OPRHP). TOP is a 501(c)(3) non-profit organization educational corporation chartered by the Board of Regents of the State of New York with an annual operating budget of $2 million and 15 full-time employees. Through four decades, TOP has harnessed the passion and philanthropic support of thousands of supporters to restore Olana’s treasures of art, architecture, and landscape. TOP’s mission to inspire the public by preserving and interpreting Olana extends to the stewardship of Olana’s nationally-significant integral viewshed. TOP’s vision is of a fully-restored Olana, vibrant with the activity of artists, scholars, students, and visitors, that will be the most widely-recognized artist’s home and studio in the world.

    About Olana State Historic Site
    A National Historic Landmark, Olana is the master work of America’s preeminent landscape artist, Frederic Edwin Church (1826-1900). He achieved international fame with paintings such as Niagara (1857) and The Heart of the Andes (1859) and created Olana over 40 years, beginning in 1860. Church designed every aspect of Olana, the eclectic fantasy of the main house, the bucolic assemblage of the farm complex, and the 250-acre landscape that provide a romantic, picturesque setting for the whole and engages sweeping 360-degree views. In 2019 there were over 170,000 visitors to the landscape and 33,000 ticketed visitors.

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    MEMBERSHIP & VOLUNTEER COORDINATOR – The Olana Partnership

    Reports to:      Director of Advancement and Marketing
    FLSA Status:  Non-Exempt-Salaried
    Schedule:        Monday- Friday, occasional weekends

    Position Description

    The Membership and Volunteer Coordinator has primary responsibility for The Olana Partnership’s membership and volunteer programsThis position requires a variety of administrative and computer skills, a high level of social interaction with a wide range of individuals and groups, and great initiative and enthusiasm. The Coordinator must be able to work closely with and express a positive attitude and appreciation toward people giving their time and energy as volunteers and their support as donors and members.

    The Coordinator will report to the Director of Advancement and Marketing and have ongoing interaction with Development team members, including the President. The Coordinator will work a regular schedule from Monday through Friday with additional weekend duties occasionally.

    Duties and Responsibilities

    The Coordinator is charged with the stewardship and growth of The Olana Partnership’s membership and volunteer programs.  Responsibilities include:

    Membership Program

    Coordinator is responsible for leading a multi-faceted membership program that includes membership recruitment and retention, marketing, and special events. The Coordinator serves as the overall strategist for the membership program and is the point-person for all membership events.

    Among other activities, the Coordinator will:

    • Develop and implement recruitment and retention strategies for membership
    • Develop and implement strategies to encourage member advancement upwards to higher membership levels
    • Develop strategies to restore lapsed members
    • Identify and pursue new feeder systems for potential members
    • Develop/enhance membership initiatives for businesses
    • Draft all membership related letters
    • Enter membership gifts into donor database
    • Provide management reports and trend analysis of membership program
    • Manage membership budget
    • Update membership recruitment materials
    • Direct member stewardship programs
    • Draft quarterly report for inclusion in development report for Trustee meetings

    Volunteer Program

    Coordinator is responsible for ensuring that the volunteer experience is fulfilling to volunteers and supports the annual activities and mission of The Olana Partnership. This position facilitates recognition and effective use of an active, dedicated, motivated, trained, and well-organized volunteer workforce.

    Among other activities, the Coordinator will:

    • Oversee and support the volunteer program;
    • Recruit, cultivate, assess and place volunteers;
    • Promote the volunteer program using traditional and online marketing techniques.
    • Create informational materials as needed.
    • Develop and implement volunteer recognition programs to steward longtime volunteers and cultivate the newly involved;
    • Maintain volunteer records;
    • Coordinate annual volunteer trainings;
    • Organize and facilitate regular recruitment events/volunteer program activities;
    • Other duties as assigned

    Qualifications:

    • Bachelor’s Degree required.
    • Experience in non-profit work, preferably in fundraising & membership or alumni relations & management with a record of quantifiable results.
    • Superior computer skills required including database management, desktop publishing and website abilities.
    • Outstanding interpersonal and communication skills (written and oral) and ability to lead as well as function as a team member.
    • Knowledge and appreciation of The Olana Partnership’s mission.
    • Willingness to work irregular hours, including weekends, evenings, and/or holidays.

    Supervisory Responsibilities: Regular supervision of volunteers

    Salary Range: $41,600-$44,000 based on experience. The Olana Partnership offers a competitive salary and a comprehensive benefits package.

    To Apply:
    Submit resume, cover letter, and two writing samples to members@olana.org by October 31, 2021.

    All candidates for employment will be subject to pre-employment background screening, and all offers are contingent upon the successful completion of the background check.

    Olana State Historic Site is a tobacco-free environment.

    The Olana Partnership is an equal opportunity, affirmative action employer. Candidates of all backgrounds are encouraged to apply.

    The Olana Partnership
    The Olana Partnership (TOP) is a 501(c)(3) non-profit educational organization and operates Olana State Historic Site in a cooperative agreement with the New York State Office of Parks, Recreation, and Historic Preservation. TOP’s mission is to preserve and interpret Olana, and, through five decades, TOP has harnessed the passion and philanthropic support of thousands of supporters to restore Olana’s treasures of art, architecture, and landscape. TOP’s mission extends to the stewardship of Olana’s nationally-significant viewshed and to developing Olana as a vital educational resource for visitors from across the world and the communities of the region.

    Olana State Historic Site
    A National Historic Landmark, Olana is the greatest masterpiece of America’s preeminent artist of the mid-19thC, Frederic Edwin Church (1826-1900). He achieved international fame with paintings such as Niagara (1857) and The Heart of the Andes (1859) and created Olana over 40 years, beginning in 1860. Church designed every aspect of Olana, the eclectic fantasy of the main house, the bucolic assemblage of the farm complex, and the 250-acre landscape that provide a romantic, picturesque setting for the whole and engages sweeping 360-degree views. In 2019 there were approximately 170,000 visitors to the landscape and 33,000 visitors to the main house.

    ________________________________________________________________

    EDUCATION COORDINATOR – The Olana Partnership

    Department: Education
    Reports to: Director of Education
    FLSA Status: Non-exempt

    Position Description
    The Education Coordinator is primarily responsible for assisting in the coordination and facilitation of educational programs for school and family audiences (k-12 onsite and virtual field trips, family programs and tours) and the public (events, public programs, virtual webinars, and classes). The Education Coordinator assists the Director of Education with program administration including but not limited to coordinating event registration, marketing, and other program logistics. The education coordinator will serve a key role in coordinating and facilitating K-12 school visits and family programs. As a member of the educational programming staff, the Education Coordinator works to support programs and events that attract a diverse range of participants of all ages, backgrounds, and interests.

    Primary Duties

    Leading field trips and other programs about Frederic Church’s Olana for a wide range of audiences included but not limited to K-12 classes, families, adults, and the creative aging community (learners 55+).

    Coordinating field trip requests and managing school visit calendar and field trip staffing.

    Working with Director of Education and Public Programs and other contracted educators to design and implement in-person and virtual field trip experiences.

    Scheduling field trips, education programs, and managing use of Wagon House Education Center.

    Assisting the Director of Education and Public Programs with:

    • general program administration and logistics,
    • event set up and check-in,
    • program and event registration,
    • outreach activities as needed (such as organizing marketing and press release materials, managing outreach lists, organizing website content and revisions, and tracking attendee data),
    • managing Education programming schedule and master calendars,
    • maintaining Wagon House Education Center space and assisting with event cleanup,
    • introducing speakers and programs and assisting with phone inquiries.

    Works Tuesday-Saturday schedule with occasional Sunday programming coverage; must be able to carry chairs and tables (around 30lbs), walk longer distances during outdoor programs, and work outside in all seasons.

    Supervisory Duties

    Oversees workshop leaders and occasional contracted educators and program volunteers.

    Qualifications and Requirements:

    • Bachelor’s Degree preferred; a documented interest in at least one of the following is required: museum education, education, art history, history, art education and/or interpretation.
    • Experience working with the public and excellent interpersonal skills a must.
    • Prior experience disseminating information to public audiences in educational or other settings required; experience coordinating public programs in a museum, park, or other cultural setting a plus.
    • Prior experience facilitating, coordinating, or designing virtual programs is preferred.
    • Demonstrated experience working with school-aged audiences and prior teaching experience preferred.
    • An interest in researching content related to Frederic Church’s Olana to prepare for and brainstorm public programs; an ability to learn and retain information to support program facilitation and design.
    • A reflective approach and ability to think creatively to implement programming for diverse audiences.
    • A desire to create programs and offerings that showcase a diverse range of topics and expertise included but not limited to: art history, history, landscape architecture, preservation, ecology, environmentalism, indigenous history, art-making.
    • An interest in accessibility and equity in museum and cultural spaces; documented commitment to DEI initiatives and accessible programming.
    • Ability to work capably and collaboratively with partner organizations and The Olana Partnership staff.
    • Ability to work independently and proactively while being a team player.
    • Administrative experience and keen attention to detail required.
    • Comfort speaking to groups of people in-person and on virtual platforms; prior experience using Zoom and/or Google Meet a plus.
    • Experience using Microsoft Office and Google software (Drive, Calendars, Currents, Docs) required.
    • Ability to help with program and field trip set up by moving furniture/equipment and preparing materials.
    • Enthusiastic demeanor and welcoming presence required.
    • Ability to multi-task and work flexibility is required; a positive and unflappable demeanor is a bonus.
    • English fluency required; Spanish language fluency is a plus.
    • Current driver’s license required
    • Red Cross First Aid Certification preferred

    Salary: $35,000-$42,000 commensurate with experience

    To Apply
    Submit cover letter and resume to: ckeogh@olana.org.

    The Olana Partnership 
    The Olana Partnership (TOP) is a 501(c)(3) non-profit educational organization whose mission is to preserve and interpret Olana, Frederic Church’s artistic masterwork. We operate Olana State Historic Site in a cooperative agreement with the NYS Office of Parks, Recreation and Historic Preservation. Comprised of a 250-acre designed landscape containing a Persian-inspired house and studio and a historic farm complex, Olana is a masterwork of American landscape art created over 40 years (1860-1900) by famed Hudson River School artist Frederic Church. TOP’s vision is to make Olana the most widely recognized artist’s home and studio in the world, and since our founding in 1971 we have worked closely with our New York State partners to make this vision a reality. Olana hosts more than 170,000 visitors annually and is a National Historic Landmark. TOP continuously introduces new educational programs to reflect our vision of Olana as a true teaching museum, offering diverse learning experiences like field trips, virtual webinars, workshops and classes, walking tours, family programs, and events.

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    VISITOR SERVICES ASSOCIATE – The Olana Partnership

    Department: Visitor Operations and Engagement
    Reports to: Visitor Operations & Engagement Manager
    FLSA Status: Non-Exempt, hourly
    Part-time: 24 hours per week/ $20 per hour

    Position:

    Olana State Historic Site, the home and studio of eminent Hudson River School painter Frederic Edwin Church, is a historic site administered by the New York State Office of Parks, Recreation and Historic Preservation, Taconic Region. It is a designated National Historic Landmark and one of the most visited sites in the state. The Olana Partnership, a private not-for-profit education corporation, works cooperatively with New York State to inspire the public by preserving and interpreting Olana, Frederic Church’s artistic master work. Our collective vision is a fully restored Olana, vibrant with the activity of students, visitors, scholars and artists; and to be the most widely recognized artist’s home and studio in the world.

    Visitor Services Associates (VSAs) are the frontline of Olana’s visitor engagement team. Based in the Visitor Center, they are the first staff members that visitors encounter and set the tone for the overall visitor experience. VSAs are responsible for explaining tour and ticketing options and availability, completing ticketing and museum shop transactions, taking reservations by phone, tracking sales and reservations, completing end of day tabulations/reports, and providing overall excellent customer service and support. VSAs are also able to assist with parking, greeting and orienting visitors, and tracking demographic data.

    • Candidate will be hired for the remaining 2021 peak season thru October 31st. Successful candidates may be considered to return for the 2022 peak season.

    • Must commit to one weekend day for the duration of the season, be flexible with schedules to help cover additional days with colleagues. Some holidays may be required.

    Qualifications:
    • English fluency (spoken and written) required; other language fluency is a plus
    • Must consent to a background check required of all staff and volunteers at Olana
    • Great customer service skills, including the ability to work with a range of individuals from diverse backgrounds; experience in conflict resolution a plus.
    • Ability to use a variety of office equipment including a cash register, credit card terminal, and iPad
    • Must be able to work in a fast-paced environment
    • Ability to work as part of a team and in conjunction with other teams
    • Must be able to interact with public in a professional and courteous manner at all times
    • Professional conduct, appearance, hygiene, and ability to work independently is required
    • Ability to walk on uneven ground, stand for prolonged periods of time, and lift 30 pounds
    • Must be able to comply by all COVID-19 rules and regulations; social distancing, mask wearing, etc.

    To Apply
    Submit cover letter and resume to: jbatterton@olana.org

    ________________________________________________________________

    Peak Season Interpreter
    Department: Visitor Operations and Engagement
    Reports to: Visitor Operations & Engagement Manager
    FLSA Status: Non-Exempt, hourly
    Part-time: 8-24 hours per week/ $20 per hour

    Position:

    Olana State Historic Site, the home and studio of eminent Hudson River School painter Frederic Edwin Church, is a historic site administered by the New York State Office of Parks, Recreation and Historic Preservation, Taconic Region. It is a designated National Historic Landmark and one of the most visited sites in the state. The Olana Partnership, a private not-for-profit education corporation, works cooperatively with New York State to inspire the public by preserving and interpreting Olana, Frederic Church’s artistic master work. Our collective vision is a fully restored Olana, vibrant with the activity of students, visitors, scholars and artists; and to be the most widely recognized artist’s home and studio in the world.

    Olana’s Interpreters deliver a professional educational experience for our visitors by means of public tours of the designed landscape and Olana’s architectural elements, particularly the Main House, in all weather. Interpreters also participate in visitor engagement, welcoming visitors and providing orientation and general information.  Formal training in all aspects of the position, including health and safety procedures and collections safety, is provided. Interpreters may also be assigned limited clerical duties and asked to support programming and operations as needed.

    Candidate will be hired for the remaining 2021 peak season thru October 31st. Successful candidates may be considered to return for the 2022 peak season.

    Must commit to one weekend day for the duration of the season, be flexible with schedules to help cover additional days with colleagues. Some holidays may be required.

    Qualifications

    • Bachelor’s Degree preferred, a documented interest in at least one of the following is encouraged: history, decorative arts, art history, landscape design, environmental history and policy, museum education and interpretation.
    • English fluency (spoken and written) required; other language fluency is a plus.
    • Current driver’s license and a clean driving record required, CPR certified a plus.
    • Must consent to a background check required of all staff and volunteers at Olana
    • Ability to work as part of a team and interact with people from a wide variety of backgrounds and cultures; experience with conflict resolution a plus.
    • Desire to expand knowledge and learn in a cooperative environment
    • Must be able to interact with the public in a professional and courteous manner at all times.
    • Professional conduct, appearance, hygiene, and the ability to work independently is required. Must be willing to wear a uniform element and name tag that allows them to be easily identified by the general public.
    • Ability and willingness to walk 1-2 miles a day, drive an electric vehicle (training provided), stay engaged with audiences on tours, and lift 30 pounds
    • Must be able to work in a fast-paced environment
    • Must be able to comply by all COVID-19 rules and regulations; social distancing, mask wearing, etc.

    To Apply
    Submit cover letter and resume to: jbatterton@olana.org.

  • Internships

    The Olana Partnership at Olana State Historic Site offers annual internships in different departments and areas of responsibility. Internships aim to teach research and administrative methods and project assignments are tailored to interns’ specific interests. Submissions are accepted on a rolling basis based on availability. Submit a brief cover letter and resume via email to Carolyn Keogh or call 518-567-2170 for more information.

    At this time, there are no specific internship openings.